HackaTRON Season 5 - It's community voting time!

Dear HackaTRON S5 Team,

We appreciate the opportunity to participate in the Tron Hackathon Season 5. However, we were quite surprised to learn that our project GM Support Centre by GM - Tokenization of Decentralized IT Services was not listed, especially given the effort and commitment we dedicated to it. We have carefully reviewed the reasons provided and would like to address them point by point and request a re-evaluation based on our clarifications. Moreover, we believe we have completely covered all the judging criterias at an exceptional level…

Originality aspect of our Project

  • IT Service Transformation through Tokenization: By fusing blockchain and tokenization, our initiative offers a groundbreaking model for IT services. Shifting from the usual centralized IT services, we introduce a decentralized and tokenized version, presenting an industry-first model.

  • Authentication via Web3: Our choice to use blockchain wallets for user authentication is a trailblazing move. Contrary to the typical username-password system most IT services employ, we advocate for a safer and more efficient blockchain-based authentication, differentiating our model from the norm.

  • Worldwide Reward System: Our initiative’s distinctive feature is its use of blockchain to provide global incentives for IT service providers. Numerous IT service providers face difficulties expanding internationally due to regulations. Our model capitalizes on blockchain to bypass these obstacles, facilitating universal rewards and acknowledgment.

  • Embracing the DeBu Model: Our adoption of the DeBu (Decentralized Businesses) model, integrating tokens with tangible business operations, underscores our forward-looking and innovative mindset. This is in line with web3.0, industry4.0, and business5.0, reflecting our dedication to breaking new ground.

  • Unique Staking Methods: Our staking system, especially for the Investor Team (GT), uses a novel concept akin to traditional finance models like Repo contracts. Given that the staking formula depends on the revenue percentage that gmdestek.com achieves over a given period, this creative approach to investor incentives enhances the distinctiveness of our initiative.

Technicality aspect of our Project

  • Embracing Blockchain: At the heart of our project is the Tron Blockchain, a formidable and secure blockchain system. Our decision to employ it indicates a profound grasp of blockchain nuances and its alignment with the objectives of the Tron Hackathon. Additionally, the combined architecture—melding blockchain with certain centralized elements for regulatory adherence—is a testament to our meticulous technical strategy. This ensures gmdestek.com remains in line with KYC and AML standards while tapping into the strengths of blockchain’s security and decentralization.

  • Feature-rich Technicality: Our 360˚ Web3-enhanced IT Service Platform is replete with functionalities. We’ve crafted an intuitive interface, enabling users to sign up, initiate service tasks, and oversee their subscriptions. With an AI-powered chatbot, we further uplift user interaction. Moreover, our Remote Desktop Connection methodologies are not only safe but also documented.

  • Prioritizing Scalability: A standout quality of our project is its emphasis on scalability. Harnessing the power of blockchain, especially the Tron Blockchain, guarantees the platform’s adeptness at accommodating surging workloads. As we broaden our team and reach out to global venues, the blockchain’s inherent scalability ensures sustained peak performance.

  • Harnessing Smart Contracts: We’ve incorporated smart contracts extensively to oversee functions like staking, incentives, and transaction monitoring. Crafted for efficient automation, these smart contracts minimize manual input and potential discrepancies.

Business Modelling on our Project
Traditional IT Service and Managed IT Service Sectors predominantly depend on in-house teams, leading to a challenging operational structure. IT experts often express discontent with their job roles and tasks. Their schedules are frequently mismanaged, causing them to lose concentration over time. Their professional growth stagnates due to repetitive duties. Over time, this results in a deteriorating workforce and ITIL framework, consequently damaging the reputation of the IT Service enterprise and leading to complications. Championing the DeBu approach, gmdestek.com adopts a layered tokenomics strategy grounded in revenue generation—a technique that remains unmatched by other token or coin providers. The revenue strategy emphasizes a dual-system IT Service platform tailored for SMBs, facilitating remote IT issue resolution. Real-world decentralized IT services and operational decentralized entities like BTTs and SGTs power this structure, which makes it possible to create more fluid assets than most traditional models. Additionally, GTs boost the demand for GMCoin, attributed to a fully operational business structure. We introduce an unparalleled payment mechanism using GMCoin, providing swift and transparent transactions on the Tron Blockchain, making our initiative attractive to IT professionals. Moreover, the business framework is enriched by advanced 360-degree IT Service tools, enabling BTTs to efficiently address and manage service inquiries.

Usability aspect of our Project
From the user’s perspective, the intricacies of blockchain techniques, smart contracts, and the like are largely hidden. We’ve implemented user-friendly graphical interfaces (GUIs) to facilitate interactions with our backend blockchain and hybrid database systems. We offer round-the-clock support, guiding customers in setting up Tron-based web3 wallets and assisting them throughout the onboarding process until they’ve created a ticket. This ensures a seamless onboarding experience, enhancing the platform’s user-friendliness. Assisting SMBs in setting up and managing Tron-based wallets goes beyond standard industry offerings, solidifying our project’s expertise in this domain. Feedback from SMBs and users in the initial stages will guide us in developing a bespoke BApp (a Business Application inspired by DApp), which will elevate the user-friendliness of blockchain in our operations.

Practicality aspect of our Project
IT Service Specialists, represented as BTT in our initiative, are enthusiastic about broadening their connections, expertise, and income. As a result, this operationally decentralized framework offers BTTs a unique avenue for growth. In just a short span, we’ve successfully integrated over 50+ BTT team members eager to access SRs from the platform’s pool. Their active participation in our Discord and Telegram communities further fosters a vibrant networking environment. Additionally, SGT members who introduce SMBs and clients to our platform can capitalize on their dormant portfolio, which is reinforced by the expertise of hundreds of IT Professionals (BTTs). They have the opportunity to earn passive GMCoin rewards for every SR. For GT investors, purchasing GMCoins provides an entry into a Smart Contract anchored to tangible business revenues, hinting at a promising investment prospect. This presents an unparalleled staking contract design, ensuring returns are directly tied to IT Services Sales operations. Finally, SMBs can avail consistent, monitored, timely, and cost-effective services round the clock. We’re confident that all project stakeholders will reap benefits, and the broader crypto community will increasingly embrace this utility-token model.

Contribution to the Crypto Ecosystem of our Project
Historically, our hallmark contribution to the crypto domain has been the activation of Tron-based wallets. With the initiation of web3 wallets for all involved parties within our operational flow, we’re actively fostering the ecosystem’s growth. Our user-friendly web interfaces invite small enterprises to embrace blockchain, web3, and token-driven frameworks. This inclusivity ensures participants across various market dimensions and sectors can integrate into the crypto and blockchain sphere. Beyond just a crypto-centric view, we deliver IT service solutions powered by unparalleled web3 infrastructures, making our project resonate with diverse industries. Our platform boasts a solid revenue model rooted in IT services complemented by sound tokenomics. To dispel reservations and apprehensions traditional traders might have about tokens and coins, we’ve integrated a genuine utility-focused token into our platform. In conclusion, we’re confident in our creation of a tangible application for the crypto realm, potentially steering Tron Blockchain adoption not just for individual users but also for industry-centric firms and SMBs.

Regarding the specific feedback:

  • We diligently followed all the hackathon rules and can provide evidence for each step if required.

  • Our content aligns perfectly with the description we provided. If there were any ambiguities, we are more than happy to clarify.

  • We can assure you that our project was developed within the HackaTRON S5 timeframe. Additionally, significant updates were made for the within the track which can be demonstrated by our version control history.

  • We have a working demo and also produced an English demo video as well as a Live Event during the timeline. If there was any issue accessing it, please let us know, and we can provide an alternative link or format.

In light of the above, we kindly request a re-evaluation of our project. If it still doesn’t meet the criteria, we would appreciate specific feedback on areas of improvement where no negative reflective feedback has been given for the last two weeks. This will not only aid our understanding but also guide us in enhancing our project further and enlightening the community.

Thank you for your time and consideration. We look forward to your feedback.

#Build #Tron web3

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